Effective Date: June 10, 2025
Company Name: DigiSapiens LIMITED
Product Name: DigiHealth (including mobile applications and website)
Contact Email: customer-support@digisapiens.ltd
Introduction
DigiSapiens LIMITED (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use DigiHealth, including our mobile applications (iOS and Android) and website.
By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following categories of personal information:
- Account Information: Name, email address, password, region, language
- Health Information: Weight, height, blood pressure, blood glucose, heart rate, sleep, medication schedules
- Device Information: IP address, device model, operating system, app usage statistics
- Location Data: If you grant permission
- Photos/Media: If you upload health-related images
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Send reminders for medications and health records
- Personalize your health insights and reports
- Analyze usage and improve performance
- Ensure legal and regulatory compliance
Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers assisting in operations (e.g., cloud hosting)
- Healthcare Providers only with your explicit consent
- Legal Authorities when required by law
International Data Transfers
Your data may be processed in countries outside your residence, including the United States, European Union, United Kingdom, Canada, Japan, Korea, ASEAN member states, India, Hong Kong, and Macau. We ensure appropriate safeguards under GDPR, UK GDPR, and other applicable laws.
Data Retention
We retain your information for as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and correct your personal data
- Request data deletion
- Withdraw consent
- Object to processing
- Lodge complaints with regulatory authorities
Applicable laws include:
- GDPR (EU/EEA)
- UK Data Protection Act
- CCPA (California)
- PIPEDA (Canada)
- APPI (Japan)
- PIPA (South Korea)
- Relevant ASEAN, India, Hong Kong, Macau regulations
Children’s Privacy
DigiHealth is not intended for use by individuals under the age of 16 without parental consent.
Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available within the app and on our website, with the effective date shown at the top.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Email:customer-support@digisapiens.ltd